Managed services, built on engineering.

Before Provate, I spent 16 years in technology services, working directly with clients on how their technology was built, secured and run. I kept seeing the same thing: our industry was better at selling than at delivering.

The walls were the same at every client. Skills were thin where they mattered most, teams worked in silos and alerts piled up into noise. Work became a game of routing tickets, nobody owned the outcome, and the same problems kept coming back. Even getting started took weeks of back and forth on terms, and rigid policies often stopped me from doing more, even when I could see exactly what a client needed.

So in 2022, I started Provate with a longtime colleague whose expertise complements mine.

The name came from something we kept telling each other: we wanted to be pros at innovation, at finding better ways to solve problems, build things and run them. Put pro and innovate together and you get Provate.

We built it around three ideas.

1. 01

   Easy to do business with

   Short contracts and plain terms, so you can get started without weeks of negotiation.

2. 02

   One team for every operational problem

   Security, cloud, infrastructure, engineering, AI and IT operations under one roof. The people who take on your problem stay with it until it’s solved, and they look for the next one before it hits you.

3. 03

   Problem solvers only

   We only hire people who can solve problems. We don’t add headcount to make a team, or an invoice, look bigger.

Throw any operational problem at this team. They’ll solve it, and they’ll be creative about how.

Here’s how that works in practice. A client once asked us to help replace their monitoring tool. We knew the same tool was working well for other clients, so we looked at how theirs was set up first. It had never been configured properly. We told them, they asked us to fix it, the tool started paying its way, and they have since given us more of their environment to run.

Most of our growth has come the same way. Our revenue has grown fivefold since 2022, and grown every year, mostly from clients who trusted the advice before they bought anything.

We stay just as open once the work starts. You hear from us what is working and what isn’t, with no spin. If something goes wrong on our side, you hear it from us first, along with what we are doing about it. If that’s the kind of partner you’re looking for, I’d like to hear about your environment.

Shashikanth MirthipatiCo-founder, Provate