Operate

Services / Operate

Infrastructure & digital workspace services

Engineering and day-to-day administration for networks, servers, storage, databases and the workplace tools your people rely on.

The challenge

Core infrastructure gets attention only when something breaks, and keeping specialist skills in-house for every platform is hard.

What you get

Infrastructure nobody has to think about.

Stable foundations

Networks, servers, storage and backups engineered and maintained to stay up.

Specialists on call

Network, Windows, Linux, database and virtualization expertise without hiring for each.

Support for every employee

Microsoft 365, end user computing and digital workspace support that keeps people productive.

Services

What’s included.

  • Network engineering & operations
  • Windows & Linux administration
  • Database administration
  • Storage & backup services
  • Virtualization platforms
  • Microsoft 365 & workspace services
  • End user computing
  • Digital workspace services

How we deliver

How we take over and run it.

  1. 1

    Assess

    An inventory of your servers, storage, network and end-user devices, and the tools that manage them.

  2. 2

    Transition

    Access, runbooks and change windows agreed with your team, then a parallel run.

  3. 3

    Operate

    Patching, backups, capacity and the service desk, run 24x7 against agreed SLAs.

  4. 4

    Improve

    Routine changes automated, with regular reviews of capacity, cost and risk.

24x7 monitoring and supportPatch and backup reportingChange control on your termsRegular service reviews

Choose an engagement model

In practice

What this looks like.

Typical engagement

Managed infrastructure under one SLA

Day-to-day administration of Windows, Linux, network, storage and backup estates, with one team accountable.

Ad tech · Platform engineering & infrastructure automation

Self-service databases that cut DBA effort by up to 90%

40databases provisioned
80–90%less DBA effort
Read the case study

All case studies

Start here

Infrastructure health check.

A review of your servers, network, storage and backups against good practice.

Request an infrastructure health check

What you get

  • Risks ranked by impact
  • Backup and recovery gaps
  • A maintenance and patching plan

Hand us the day-to-day. Your team gets its time back.